2026 Mobilizer Recruitment & Support Staff
Employment Type: Full Time
Minimum Experience: Mid Level
About Us
Empower Project is the national leader in both paid and volunteer relational organizing.
Empower Project organizes to improve people’s lives using the power of relational organizing. Together with our partners, we’ve helped boost voter turnout, especially for BIPOC communities, through our approach of tapping into personal networks of friends and family. We provide the software and expertise to help communities, progressive organizations, and nonprofits leverage their personal relationships to build power and dramatically expand the electorate. Our cutting-edge technology, Empower, stands at the forefront of the industry and is trusted by over 1,500 organizations nationwide.
It’s effective. Empower has been studied in nine different independently-run, randomly controlled trials which all found that its usage led to large and statistically significant increases in voter turnout — far more effective than phone-banking, text-banking, or door-to-door canvassing.
It’s growing fast. The number of conversations Empower facilitated grew by over 10x between the 2016 and 2018 election cycles, grew by 10x again in the 2020 election cycle, and then grew by 30x for the 2024 election cycle. In order to keep up that pace going forward, we need to grow our team and keep adding features that help our organizations!
About the Program and Role
In 2026 we’ll be running paid relational organizing programs – programs where we recruit folks to talk to their family and friends about elections and issues and then pay them for their time and effort – in several states including Iowa, Michigan, Pennsylvania, and Wisconsin.
The Mobilizer Payment Processing & Support Staff will work closely with the Mobilizer Payments process and support director and will start by recruiting Community Mobilizers (CMs) into the programs via Scale to Win by signing them up for a Zoom training session conducted by the organizing department. Once the CMs have been onboarded, Mobilizer Payment Processing & Support Staff will track CM payment discrepancies and resolve them.
Job Responsibilities
- Creating a tracking and categorization system for different types of payment discrepancies.
- Drafting and maintaining a library of potential responses to potential inquiries
- Hiring, training, and managing Associates to assist Mobilizers in troubleshooting their payment issues using the systems the Director creates.
- Monitor and respond to daily texting campaigns in Scale to Win.
- Collaborating with team members, other departments, and external partners as needed to ensure data processes are completed effectively and efficiently.
- Assisting with payment data management and the execution and analysis of analytics strategies to raise awareness of the program.
- Serve as the primary point of contact for payment issues to tag issues, resolve, and/or escalate them.
- Assisting the data director and program leadership with other activities.
Who would be a good fit?
This opportunity is perfect for someone who has a history of working in and around progressive campaigns and organizing for at least 6 years and has a passion for doing something different.
We're looking for a campaign professional who has:
- Strong Attention to Detail: Ability to meticulously manage and review operations payroll and support ticket data and processes to ensure accuracy in payment and staff documentation.
- Problem-solving Skills: Capacity to dig through data, address and resolve payment discrepancies and operational issues promptly and efficiently.
- Experience in Payment Processing Systems: Familiarity with CRM financial or support ticketing systems; experience with specific platforms like ZohoDesk, Venmo, CashApp, or Gusto is a bonus.
- Excellent Communication Skills: Proficiency in clearly communicating with team members and mobilizers, especially in resolving payment queries and providing operational support.
- Adaptability and Flexibility: Ability to adapt to changing operational needs and workload, particularly in shifting focus from onboarding activities to complex payment-related issues as the campaign progresses.
- Strong Management and Culture Building History: Ability to inspire and manage a team to achieve set goals and create a positive, inclusive, and collaborative work environment free from discrimination or harassment, all in a remote setting.
- Access to a reliable laptop and cell phone
- US work authorization
Compensation
This is a full-time, remote, salaried position available February 16th, 2026 and lasting through November 20th, 2026.
The work schedule is five days per week, Monday through Thursday, from 11:30am to 8:30pm ET, and shortened hours on Fridays. After Labor Day, the work schedule will be six days per week, with shortened hours on Fridays and Saturdays off. We will also work the full week before the November election.
The salary for this position is $4,750/month. Because this role has a fixed term, you will be classified as a limited term employee. For this role we offer health insurance and personal time, per our employee handbook.
Empower Project is an equal opportunity employer, and does not discriminate based on age, sex, race, ethnicity, religion or sexual preference. Women, persons of color, and individuals from the LGBTQIA+ community are strongly encouraged to apply.